I'll try and explain how the problem was resolved: YAY! Thanks to the help and guidance from Bree, a Moderator on Windows Ten Forums, my problem has been solved! Perhaps it had been created wrong, who knows! I must be an idiot because I couldn't figure out how to restore the image of my C Drive that I had created. I tried clicking on Macrium Reflect and the program opened. On a page that is displayed just before the Windows sign-in page, I now have the option of using Windows 10 or Macrium Relect. I also tried to restore via a back-up image that I had created a few days ago using AOMEI Backupper, but again I was denied access.Ī couple of days ago I created an image using Macrium Reflect (Free). I tried to restore from a Windows restore point, but I was denied access due to not having Administrator rights. I now realize that was probably also an error.

I tried to disable the administrator account via the same method (see attached ending in 'p2'), but I was denied this change due to not having privilege.Īt some point I changed my account to a 'Local Account'. The method I used to do that is shown in the attached image ending in 'p1'. At some point I enabled the administrator account (which I now realize that I probably shouldn't have done). After that I wanted to change the name that was displayed and in my efforts to do that I'm sad to say I must have screwed up. I had changed my login to windows to login using my Microsoft Account. I have tried several suggestions I found online, but nothing has helped.

I can't remember my administrator password and therefore I can no longer download/uninstall or run programs, like CCleaner. Due to several things it seems that I have lost my administrator privileges on my laptop running Windows 10 Pro. I am having a serious issue that I need help with asap.

Lost administrator rights windows 10